These Terms of Use outline the general rules and conditions for using the klinikaantiaging.pl website, operated by the Invicta Group of companies (referred to as the “Service”).
Definitions
- User – Any individual or entity who accesses and uses the Service, and to whom the Service Administrator provides services.
- Terms – This document outlining the rules for using the Service.
- Website – The pages under the domain klinikaantiaging.pl, through which the Administrator delivers services and operates the platform.
- Service Administrator – The Invicta Group, acting as joint controllers of personal data, including: Invicta Management Sp. z o.o., Medyczne Laboratoria Diagnostyczne Invicta Sp. z o.o., Klinika Antiaging Invicta Sp. z o.o., Invicta Software Sp. z o.o., Invicta Sp. z o.o.
All with registered offices at ul. Polna 64, 81-740 Sopot, Poland.
Contact: +48 58 58 58 800.
General Conditions
- By using the Service, the User confirms that they have read, understood, and accepted these Terms, and agree to comply with them.
- Any complaints regarding the operation of the Service will be handled in accordance with these Terms.
Access to the Service
- Access to the Service is free of charge.
- No registration is required to use the core features of the Website.
- The Administrator makes every effort to ensure continuous and reliable access to the Service and its functionalities.
- However, uninterrupted and error-free access cannot be guaranteed. The Administrator reserves the right to temporarily suspend or restrict access to the Website at any time, without prior notice.
- The Administrator also reserves the right to modify, remove, or add content on the Website at any time, without notifying users in advance.
- The Administrator is not responsible for the content of external websites that may be linked to from the Service.
- Efforts are made to ensure the Service is accessible across all major browsers, devices, operating systems, and internet connections. The minimum technical requirements for using the site include:
- A stable internet connection with a minimum speed of 1 Mbps
- JavaScript enabled
- A modern web browser: Internet Explorer 10 or newer, Microsoft Edge, Google Chrome (version 58.0.3029.96 or higher), or Mozilla Firefox (version 53.02 or higher)
Services
- The Website Administrator provides the following free-of-charge online services to Users:
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- Information Service – offering details about Invicta’s services and responding to user inquiries and requests.
- Advertising Service – displaying promotional content related to Invicta’s own products and services.
- Online Consultation – a preliminary treatment assessment based on photos submitted by the User.
- Users can inquire about the services and products offered by filling out the contact form available on the website or by calling the phone number listed.
- To schedule an appointment or receive more information, Users must complete the contact form, provide the required contact details, and submit it electronically. The Administrator will then get in touch by phone or email to follow up.
- For online consultations, the User must fill out the relevant form, provide the necessary information and contact details, and upload required photos. The Administrator will then contact the User via email or phone to proceed with the consultation.
- Calls made to the hotline may be recorded and monitored for safety, training purposes, quality assurance, and legal evidence.
User Rights and Responsibilities
- Users are required to provide accurate and truthful information when using the Service.
- The User bears full responsibility for the accuracy of any data entered on the Website.
- Users are expected to use the Service in accordance with applicable laws and with respect for intellectual property rights.
- It is strictly prohibited to submit unlawful content or use the Website or its services in ways that are illegal, offensive, violate third-party rights, or go against the Administrator’s interests.
- Users are solely responsible for any content they provide, as well as for any damages resulting from actions that breach these Terms.
- The Administrator makes every effort to ensure that the information on the Website is complete, current, and accurate. However, the Service cannot guarantee that all data is error-free, and is not liable for any decisions—particularly financial—made based on the content provided.
- The information published on the Website is for informational purposes only and does not constitute a binding offer as defined by the Civil Code.
- The Administrator is not liable for any damages resulting from interruptions in access to the Service, including but not limited to those caused by force majeure, system failures, internet outages, or issues with the User’s own equipment or software.
- While every effort is made to ensure the Service is secure, the Administrator cannot guarantee that the Website is free from viruses or other harmful elements that may cause damage to the User’s device or data.
Copyright
- All rights (including but not limited to copyright, intellectual property rights to the Service name, domain, website layout, logos, documents, text content, graphics, and photographs) belong to the Website Administrator and may only be used as permitted by these Terms of Use.
- Copying, reproducing, or distributing any part of the Service without authorization is strictly prohibited.
- Any commercial use of the materials found on the Website requires prior written consent from the Administrator.
Privacy Protection
- Providing personal information or submitting documents through the Website is entirely voluntary. However, certain services may require this information in order to be processed.
- The Service fully respects the privacy and personal data rights of its Users. More details can be found in our Privacy Policy.
- With the User’s consent, the Administrator may contact them with updates about new features, services, or products available on the Website. Users can opt out of receiving such communications at any time.
- The Administrator informs Users that:
- Cookies are used on the Website. These are small text files stored on the User’s device that help identify the User, understand their behavior and preferences, and enhance the quality of the services provided.
- Third-party providers may also use cookies on the Website under separate agreements.
- Users can manage cookie settings and decide how information is stored or accessed by adjusting their browser settings.
- The Administrator may use aggregated statistical data for internal analysis aimed at improving the quality of services offered by klinikaantiaging.pl.
- For full details on privacy and cookie usage, please refer to our Cookie Policy.
Complaints Procedure
- Complaints regarding the Services may be submitted in writing to the Administrator’s address or via the contact form available on the Website.
- A valid complaint must include the complainant’s full name, email address, and a description of the issue being reported.
- The outcome of the complaint process will be communicated to the User via email within 14 days of the Administrator receiving the complaint.
Final Provisions
- These Terms of Use came into effect in May 2018.
- Any matters not covered by these Terms shall be governed by the provisions of the Polish Civil Code and other applicable laws.
- Any disputes arising from the use of the Service or interpretation of these Terms shall be resolved by a court of law competent for the Administrator’s registered office. Polish law shall apply to the resolution of such disputes.
- The Administrator reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
- Any changes to the Terms will be made available on the Website.
- Updated Terms take effect on the date they are published on the Website.
